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Classicwatch discussion fora » Jaeger-LeCoultre Forum » Archived Messages 2008 » Reverso - stem stuck « Previous Next »

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Sparky472
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Username: Sparky472

Post Number: 1
Registered: 06-2008

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Posted on Wednesday, June 11, 2008 - 02:26 pm:   

Hi, I have a Reverso Gran'Sport Automatique that I received as a gift about three years ago. It's been taken very good care of. Just last week, I picked it up in the morning, unscrewed the stem and tried to pull it out to set the time and date, but it was stuck - won't pull out.

Should I try and contact the JLC repair center and send to them? Or should I first take it to a reputable local repair shop such as this one(http://www.austinwatchandjewelry.com/restoration_repair.html)? Any input would be helpful and appreciated. And if anyone has contact info for JCL's US repair center, that'd be great. i can't find it anywhere.
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Zaf
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Username: Zaf

Post Number: 3288
Registered: 05-2003

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Posted on Friday, June 13, 2008 - 11:44 am:   

If you're really confident about the abilities of your locak shop, it's certainly going to be a lot cheaper than JLC which will probably want to service the watch (you're looking at over $1000).

I wish JLC had a more owner friendly service rate, but they don't. I think in the long run it hurts them to charge such high prices.